Web Site Support
The web site package we offer include 12 months web site support. As part of the support package you can open an unlimited number of support tickets via our help desk. You also get access to step by step video tutorials and a web site user manual which guides you through everything you need to know about managing and updating the web site yourself.
For more information about each feature included in the support package please hover over the ![]()
| Features | Web Site Support | |
|---|---|---|
| Helpdesk Ticket Support | ||
| Support Reponse Times | 12 Hours | |
| Support Hours | 8:00 AM GMT - 6:00 PM GMT Monday To Friday | |
| Online Video Tutorials | ||
| Web Site User Guide | ||
| Joomla Updates Installed | ||
| Joomla Security Updates Installed | ||
| Web Site Backups | ||
| Email Accounts | ||
| Add & Update Sections | ||
| Add & Update Categories | ||
| Add & Publish New Web Site Pages | ||
| Web Page Images | ||
| Create Menu Items | ||
| Publish Module Positions | ||
| Contact Form | ||
| Create New User Accounts | ||
| Publish Banner Advertisements | ||
| Create & Publish Web Links | ||
| Create & Manage Polls | ||


